The Maxwell’s Senior Care Services, LLC Team
Patricia Player Maxwell, Founder and Owner
Patricia obtained her nursing certificate (the UK equivalent of a Bachelor of Science in Nursing) at Addenbrooke Hospital, a Cambridge University-affiliated research institution in England. She completed her graduate level independent practitioner training as a Certified Midwife (equivalent of a Nurse Practitioner) at Peterborough Hospital in Cambridgeshire, England.
Since arriving in the USA, Patricia has worked in business development and public relations for a large Medical Clinic, developing extensive knowledge of medical insurances and care facilities in the greater Bay Area. Patricia then worked with a Private Duty homecare firm providing caregivers, making assessments, plans of care, and gathering a large spectrum of senior centered resources. It was while working in the homecare industry that Patricia was encouraged and motivated in looking at the Senior Manager arena, knowing the ever increasing need for Senior Care Managers and the dearth of care managers with medical knowledge or those with any nursing background. Patricia has also cared for her own father, having him live at home with her and her daughter, and giving her insight, knowledge, and understanding of the needs and concerns of many families.
Patricia is very serious about promoting living life to its fullest for all her clients. Being an older adult does not mean time to sit and vegetate. She is motivated to give her clients the opportunity to get out and about as much as they wish and are capable of, whether to visit friends, dine out, play Bridge, go to the ballet, or enjoy other activities. While growing her practice, Patricia worked part time with an MD Geriatrician as her office manager. This experience has provided Patricia with a broad, current knowledge of the use and abuse of medications in the treatment of dementia, as well as how to effectively deal with issues of aging.
Patricia provides consultations to families and individuals, helping them make intelligent decisions related to ongoing care. Applying her extensive prior medical and geriatric experience, she is an effective advocate when needed – either in the clinic or hospital arena. She is a sought after speaker to address topics that include “Do’s and Don’ts of Hiring Caregivers,” “Signs of Abuse in the Elderly,” and her extensive overseas experience working as a healthcare provider in places such as Saudi Arabia and Iran. This latter experience also provides her a unique perspective and success in working in multicultural settings.
Patricia employs and partners with the highest quality professionals and highly qualified independent contractors to complement her services, always keeping in mind the best interests of the clients she serves. Active in Rotary International, a past Board Member of the Foster City Chamber of Commerce, and a member of the Aging Life Care Association, she practices in both San Mateo and Santa Clara counties. Patricia is also the Founder and conceptual driving force of the Foster City Village, a concierge service for helping seniors remain at home.
Bob Maxwell, Director of Operations and Billing, MBA, University of Phoenix
Bob is a retired business and technology consultant and is a lifetime member of both the Phi Kappa Phi Honor Society and the California Scholarship Federation. His specialties included Sales, Business Process Re-engineering, Customer Service Delivery, Process Development, and Program Management. During his career, he worked for several “Big 5” firms and ended his consulting career with Sun Microsystems. Bob also spent several years working in Saudi Arabia where he met Patricia Player, his eventual Bride, and developed skills working in multicultural environments. Prior experiences also included several stints as a Data Center Manager, Planning Manager, and Advisory Programmer. Bob shares his wife’s passion for providing quality, cost-effective care and assistance to the elderly, frequently helping Patricia with her senior citizen-oriented projects such as Foster City’s Senior Meals Program (now sponsored by the Rotary Club of Foster City) and preliminary planning for the recently-launched Foster City Village.
Complementing Bob’s background is a BA in Industrial Psychology (With Highest Honors) from San Jose State University and Graduate-level courses in the development and delivery of technology services and products.
Shima Baygan, MSW, Geriatric Care Manager
Shima has a Bachelor of Arts in Psychology and Masters of Social Work from the State University of New York. She earned several awards and fellowships throughout her studies. Among them: “Hartford Partnership Program for Aging Education (HPPAE) Fellow”; “The College of Community and Public Affairs Dean’s Discretionary Scholarship”; and “Graduate Student Employment Union/Communications Workers of America Assistantship” from Binghamton University.
After first arriving in the USA, Shima worked at Binghamton University as a Social Work Intern and as a Counselor. Shima then worked for the Broom County Council of Churches, providing individual and home-based services to their clients suffering from Alzheimer’s and/or Dementia. While in this role, she evaluated and improved the operating processes for the Social Connection Senior Women (SCSW). Shima also conducted many private in-home assessments and consultations. She specialized in one-on-one Dementia care assistance for individuals with multiple, chronic care needs. As part of this work, she focused on assistance and support for families and loved ones in understanding and planning for the provision and delivery of physical and emotional long-term Dementia care. Shima is a self-motivated social worker with over ten years of professional experience and proven ability to quickly establish excellent rapport and working relationships with both clients and peers. She is recognized by her colleagues for strong organizational skills, successfully managing multiple priorities, and adeptness and sensitivity in supporting her clients. Shima is also recognized for excellent communication skills and speaks English, Arabic, and Farsi.
Shima currently works for Maxwell’s Senior Care Services as a “Geriatric Care Manager,” a role she has filled since October 5, 2015. Her main goal with this work is to help elder citizens attain a safer, healthier personal and social environment, one underpinned by compassionate care and an enhanced quality of life.
- Being a senior does not mean time to sit and vegetate. Seniors need to get out and about as much as they wish and are capable of, whether to visit friends, play Bridge, go to the ballet or enjoy other activities.
- “We have collaborated with Patricia to ensure the well-being and enhance the quality of life of several of her clients. In each case, Patricia has worked diligently and without compromise on behalf of the best interest of her client. You want Patricia on your side as an advocate.”
President & CEO
Home Safety Services
- “Patricia is tireless in her efforts to provide the best possible help for her seniors and their families. She is strong, determined and creative in seeking solutions.”